Privacy Policy

Effective Date: 01/04/2026 Website: www.aldorafrica.co.za

1. Introduction

Aldor Africa (Pty) Ltd (“Aldor Africa”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with us.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:
  • Name and surname
  • Email address
  • Contact number
  • Company details (where applicable)
  • Any information submitted through forms or enquiries

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information, such as:
  • IP address
  • Browser type and version
  • Pages visited and time spent on the Website
  • Device and usage data

3. How We Use Your Information

We may use your information to:
  • Respond to enquiries and provide customer support
  • Process requests or applications
  • Improve our Website and services
  • Send relevant communications (where consent has been provided)
  • Comply with legal and regulatory obligations

4. Sharing of Information

We do not sell your personal information. We may share your information with:
  • Service providers and partners who assist in operating our Website or business
  • Regulatory authorities where required by law
  • Third-party tools (such as analytics providers)
All third parties are required to respect the confidentiality and security of your personal information.

5. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance user experience and analyse Website performance. For more information, please refer to our Cookie Policy.

6. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration.

7. Your Rights (POPIA)

In terms of the Protection of Personal Information Act (POPIA), you have the right to:
  • Access your personal information
  • Request correction or deletion of your information
  • Object to processing of your information
  • Withdraw consent at any time
  • Lodge a complaint with the Information Regulator

8. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of such external sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: Aldor Africa (Pty) Ltd Email: csc@aldorafrica.com Phone: +27 11 474 9552 Website: www.aldorafrica.co.za